77 brands serviced across Dallas–Fort Worth, from everyday Whirlpool and GE units to Sub-Zero, Wolf, Miele and Gaggenau. Licensed, insured, EPA certified technicians.
5.0 · 4,604 Google reviews37 brands
The brands in most Dallas kitchens and laundry rooms. Our vans carry the parts that fail most often on these platforms.
35 brands
Built-in and pro-style appliances need model-specific diagnostics and, often, a specialty part. We quote the wait time up front.
5 brands
Temperature-critical units where a small drift ruins a collection. We service dual-zone columns and undercounter ice machines.
Parts & platforms
Most of these 77 brands belong to a handful of manufacturers, and brands inside a family share components. It is the single most useful thing to know when you call, because it decides whether the part is already on the van.
Whirlpool, Maytag, KitchenAid, Amana, JennAir, Roper and Admiral
Seven badges, heavily shared components. A drain pump or lid switch diagnosed on a Maytag washer is frequently the identical part on the Whirlpool equivalent, which is why these are the platforms our vans carry deepest.
GE, Café, Monogram, Hotpoint and Haier
One manufacturer spanning entry-level to built-in. Monogram and Café are the premium tiers of the same engineering, so a control board strategy that works on a GE Profile usually transfers upward.
Bosch, Thermador and Gaggenau
This is why Bosch sits in our mainstream list and Thermador in the luxury one despite the shared parent. Same engineering discipline, very different parts pricing and lead times.
Electrolux and Frigidaire
Frigidaire is the volume badge, Electrolux the step up. Common failure parts overlap enough that one diagnosis covers both.
Sub-Zero, Wolf and Cove
Refrigeration, cooking and dishwashing under one roof, and the most common built-in package in the Park Cities and west Plano. Parts are ordered rather than carried, and we say so before booking.
Viking, La Cornue, U-Line and Marvel
Pro-style ranges alongside undercounter refrigeration and ice. Specialty parts with real lead times — quoted at the visit, not after it.
Two brands sit outside this logic and are worth calling out. Samsung also owns Dacor, so a Dacor built-in often shares control architecture with a Samsung flagship. And Kenmore is a retailer badge rather than a manufacturer — over the years Kenmore units have been built by Whirlpool, LG, GE, Frigidaire and Panasonic depending on the model. For Kenmore, the model number tells us more than the brand does, so have it ready when you call.
What actually differs
The $80 service call is identical for every brand on this page. What differs is how the visit runs, and it is worth knowing before you book.
For the mass-market platforms we carry the components that fail most often — inlet valves, drain pumps, thermal fuses, igniters, evaporator fans, compressor relays, ice maker modules. That is why most of those repairs finish on the first visit. For built-in and pro-style equipment the part is almost always ordered, because stocking specialty boards for thirty-five low-volume brands would mean carrying inventory that never turns. Your technician gives you the lead time at the visit.
Any repair that opens a refrigerant circuit is EPA-regulated work, and our technicians are EPA certified for it. It also carries more diagnostic risk than a mechanical fault, so on high-value refrigeration we would rather spend an extra half hour confirming the diagnosis than open a system on a guess. On a Sub-Zero or Liebherr column that caution is the difference between a repair and a write-off.
Freestanding units come forward and the back is readable in minutes. Built-in and panel-ready installations often have to come out of the cabinetry before anything can be tested, and the cabinetry is not always built to let them. Those visits are longer, sometimes need two technicians, and we plan for it when you tell us the appliance is integrated rather than discovering it on the doorstep.
If your kitchen was fitted in the last few years, some of it may still be covered. Sealed-system components on refrigeration frequently carry five to ten year manufacturer terms, and those often survive a change of owner. We check the serial before quoting, and if the fault belongs to the manufacturer or the builder we tell you and step back. We lose the invoice and keep the customer, which is the better trade.
Questions
Probably yes. The list covers the 77 brands we work on regularly, and it is not exhaustive. Call (469) 398-8604 with the brand and model number and we will tell you before you book whether we can source parts for it.
Our technicians are licensed, fully insured, EPA certified and factory-trained on the brands we service. Training is platform-specific, so the technician dispatched to a Sub-Zero column is not necessarily the one sent to a Whirlpool top-loader.
The $80 service call is the same for every brand. Repair totals vary by part cost, so built-in and pro-style units sit at the higher end of the published ranges and can exceed them. You get the exact figure in writing before any work starts, and every repair carries a 90-day warranty on parts and labor.
We carry common failure parts for the platforms we see most often. Specialty components for brands like Gaggenau, La Cornue or Sub-Zero are usually ordered, and your technician tells you the lead time at the visit rather than after.
Because the service reality differs even though the parent company does not. Bosch dishwashers and laundry are high-volume platforms and we carry parts for them. Thermador and Gaggenau are built-in, lower-volume, and their components are ordered with a lead time. Same engineering lineage, different visit.
Give us the model and serial number and we will check before quoting. Sealed-system parts on refrigeration often carry five to ten year manufacturer terms and those frequently transfer with the property. If the fault sits with the manufacturer or the original builder, we will tell you rather than invoice you for it.
Pick the appliance rather than the symptom — a fridge that leaks and a fridge that will not cool are both refrigerator repair. See all nine services, check whether we cover your city, or read the FAQ for pricing and warranty detail.
Book online or call the office closest to you. Emergency lines are open around the clock.
