Privacy Policy
Last updated August 2026. Applies to eliteappliancesrepairs.com and all Elite Appliances Repairs service locations in Texas.
Elite Appliances Repairs ("we", "us") operates eliteappliancesrepairs.com and provides appliance repair services across the Dallas–Fort Worth metroplex. This policy explains what personal information we collect, why, and what control you have over it.
Information we collect
When you book a repair by phone or through a form on this site, we collect your name, phone number, email address, service address and a description of the appliance problem. Payment information is processed by our payment provider; we do not store full card numbers.
When you browse the site, we may automatically receive standard technical data: IP address, browser type, device type, referring page and pages viewed. This comes from cookies and analytics tools.
How we use it
- To schedule, perform and invoice your appliance repair
- To contact you about appointment windows, parts and warranty matters
- To respond to questions and complaints
- To improve the website and understand which services people need
- To meet legal, tax and insurance obligations
Text messages and calls
By giving us your phone number you agree that we may call or text you about your service appointment. Message frequency varies. Reply STOP to opt out of texts; this does not affect calls needed to complete a booked repair.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate — scheduling software, payment processing, communications platforms — and only as needed for those functions. We may disclose information where required by law.
Cookies
This site uses cookies for basic functionality and anonymous analytics. You can block or delete cookies in your browser settings; some parts of the site may then work less well.
Retention
Service records are retained as long as needed for warranty, accounting and legal purposes. After that they are deleted or anonymised.
Your choices
You may ask us what information we hold about you, request corrections, or ask us to delete data we are not legally required to keep. Email info@eliteappliancesrepairs.com and we will respond within thirty days.
Children
Our services are for adults. We do not knowingly collect information from anyone under 13.
Changes
We may update this policy. The revision date at the top will change and the current version will always be posted here.
Your rights under Texas law
Texas residents have specific protections around how businesses collect and use personal data, including the right to ask what we hold, to have it corrected, and to raise a complaint if you believe it has been mishandled. If your concern is with us, contact us first — most issues are resolved in a single phone call.
Contact
Elite Appliances Repairs, 5927 Greenville Ave, Suite #100, Dallas, TX 75206. Phone (469) 398-8604. Email info@eliteappliancesrepairs.com. See also our Terms & Conditions.
Questions about this policy?
Email us at info@eliteappliancesrepairs.com or call (469) 398-8604.
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